Talk to us — hard questions welcome
Request access, challenge our custody claims, ask about fees before committing anything. The quality of a platform's answers before you deposit predicts its behaviour after.
Direct lines
- General & onboarding: support@monetisepay.com
- Security reports: security@monetisepay.com
We read everything and reply as quickly as we honestly can. Security reports are prioritised above all else.
We will never contact you first to request passwords, 2FA codes, remote access, or payments to “verify” or “release” funds. Anyone doing so in our name is a scammer — forward it to security@monetisepay.com.