Talk to us — hard questions welcome

Request access, challenge our custody claims, ask about fees before committing anything. The quality of a platform's answers before you deposit predicts its behaviour after.

Request access / enquiry

Submitting opens your email client with the message pre-filled — nothing is sent silently in the background.

Direct lines

We read everything and reply as quickly as we honestly can. Security reports are prioritised above all else.

We will never contact you first to request passwords, 2FA codes, remote access, or payments to “verify” or “release” funds. Anyone doing so in our name is a scammer — forward it to security@monetisepay.com.

Risk warning: Crypto-assets are highly volatile and you can lose everything you put in. They are not covered by government deposit-protection schemes. Never invest money you cannot afford to lose. Read our full risk disclosure.