AML Policy
Financial crime is the reason crypto has a reputation problem. This is what we do about it — and what it means for you as a customer.
1. Our stance
MonetisePay does not verify identity documents at sign-up. An account needs a verified email address, a password and two-factor authentication. Our controls sit where money moves: a new withdrawal address waits a cooling-off period before first use, withdrawals are rate-limited, and every withdrawal is checked before any key signs it.
2. Identity verification
We do not run identity verification (KYC) when you open an account. Where the law requires it for a particular customer or transaction, we may ask for identity information and pause the related activity until it is provided.
3. Ongoing monitoring
Transactions are monitored against expected account behaviour. Blockchain analytics screen deposit sources and withdrawal destinations for exposure to sanctioned entities, darknet markets, mixers and known-theft funds. Alerts are reviewed by people, not just software.
4. When we must act
Where law requires, we file reports with the relevant financial-intelligence unit, freeze assets, or exit relationships — and we are generally prohibited from telling you a report was made (“tipping off”). Declined or delayed transactions sometimes have this cause, and we will not always be able to say so.
5. What we ask of you
- Provide truthful, current information — and updates when it changes.
- Use the account only for yourself; operating it for third parties is prohibited.
- Expect questions about unusual activity; prompt answers keep your account moving.
6. Records and training
Transaction records are retained as AML law prescribes. Staff receive regular financial-crime training, and the programme is overseen by a designated compliance officer with authority independent of commercial targets.